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Pay-A-Person

Pay-A-Person allows you to transfer money to contacts, and other financial institutions Members only need a primary savings account to utilize Pay-A-Person.

Diverse people using mobile phone together.

Person-to-Person Payments

To send funds, you must be a member of Sun East, but the recipient of the payment can be anyone with a checking or savings account at a bank or credit union. The recipient does not need to be a Sun East member.

Young happy excited woman

Follow these steps to transfer money to another Sun East account.

Step 1

Once logged into Online Banking, you will see the Pay-A-Person Person-to-Person (P2P) and Account-to-Account (A2A) services in the toolbar within the “Transfer Money” dropdown.

Screenshot of Pay-A-Person location in Online Banking

Step 2

Immediately after clicking on “Pay-A-Person | Person-to-Person (P2P)” you will be required to register by reading and acknowledging the Terms & Conditions.

Screenshot of Pay-A-Person Terms & Conditions

Step 3

You will be taken to this screen within Online Banking.

Screenshot of Pay-A-Person location in Online Banking

Step 4

Click “PAY.” The members to whom you have previously transferred money are below under “Recent People.”

Screenshot of Pay-A-Person location in Online Banking

Step 5

Click “+” or one of your previous recipients:

Screenshot of Pay-A-Person location in Online Banking

Step 6

Update the amount that you want to send and click “Pay.”

Screenshot of Pay-A-Person location in Online Banking

Step 7

Confirm all information is correct and click “Confirm.”

Screenshot of Pay-A-Person location in Online Banking

Step 8

You will be prompted to authenticate before the transaction goes through. Choose the way you would like to authenticate and click “Send Code.”

Screenshot of Pay-A-Person location in Online Banking

Step 9

Type in the code:

Screenshot of verification code

Step 10

You will receive confirmation that your transaction has gone through:

Screenshot of confirmation

Step 11

You will see confirmation that the transaction has gone through in “History.”

Screenshot of Pay-A-Person location in Online Banking

Step 12

You will also receive a confirmation proof of transfers in the email associated with your account:

email confirmation

Step 13

Your recipient will receive an email or text letting them know that the funds have been transferred:

All recipients must verify who the funds were sent from by answering the prompt. Click “Next” to initiate the transfer:

email confirmation
text confirmations

Step 14

Choose a delivery method:

text confirmation

Step 15

Once complete, you will receive a confirmation notification:

In the above example, a fee for designating that the funds are received on a Debit Card is shown.

text confirmation

Step 16

For a previous recipient, from the text or email confirmation, the recipient can also “Change delivery method” or click “here” to manage the account that the funds have been transferred into. You will be prompted to update the information.

text confirmation
text confirmation

Step 17

Click “Update” to be shown a confirmation.

text confirmation

Account-to-Account Payments

This feature is designed for Sun East members to securely move money between accounts that members hold at different financial institutions. You must own both the Sun East account and the external account to make the transfer.

Illustration showing account to account transfers

Follow these steps to transfer money to an account outside of Sun East.

Step 1

Once logged into Online Banking, you will see the Pay-A-Person Person-to-Person (P2P) and Account-to-Account (A2A) services in the toolbar within the “Transfer Money” dropdown.

Screenshot of Pay-A-Person location in Online Banking

Step 2

Immediately after clicking on “Pay-A-Person | Account-to-Account (A2A)” you will be required to register by reading and acknowledging the Terms & Conditions.

Screenshot of Pay-A-Person Terms & Conditions

Step 3

You will be taken to this screen within Online Banking.

Screenshot of Pay-A-Person location in the Mobile App

Step 4

Choose which account you’d like to make the transfer from:

Screenshot of Pay-A-Person location in the Mobile App

Step 5

You will be prompted to authenticate before the transaction goes through. Choose the way you would like to authenticate and click “Send Code.”

verification code

Step 6

Search for the Financial Institution where you will be transferring the money:

Screenshot of Pay-A-Person location in the Mobile App

Step 7

Log into your other Financial Institution via that Financial Institution’s login screen or with the below verification method:

Screenshot of Pay-A-Person location in the Mobile App

Step 8

There is also an option to schedule a transfer:

confirmation message

Step 9

In the History, you will see the transfers that have already occurred:

Screenshot of Pay-A-Person location in the Mobile App

Step 10

Under Scheduled, you’ll see any scheduled transfers. These will be sent after 5:00 pm on the date indicated:

Screenshot of Pay-A-Person location in the Mobile App

Step 11

You can view Proof of Payment.

Screenshot of Pay-A-Person location in the Mobile App

Step 12

You can print a confirmation.

printable confirmation